Workplace Protections for Caregivers in Ontario: Balancing Work and Caregiving Responsibilities
April 3, 2025
Employment Law
Randy Ai
February 5, 2025
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In Ontario, employees have the right to be paid accurately and on time. Unfortunately, some employers delay wages or fail to pay their workers altogether. Late or missing pay can cause financial stress and uncertainty, but Ontario’s employment laws strongly protect employees facing wage theft.
If your employer is not paying you on time, you have legal options to recover your wages. This article explains your rights, the steps you can take to resolve the issue, and how to file a formal complaint if necessary.
Ontario’s Employment Standards Act, 2000 (ESA) sets clear rules on when and how employees must be paid:
• Regular Pay Periods – Employers must establish a regular pay schedule (weekly, bi-weekly, semi-monthly, or monthly).
• Timely Payment – Wages must be paid before the employer’s established payday.
• Final Paychecks – If an employee leaves the job (voluntarily or involuntarily), all wages must be paid by the next scheduled payday or within seven days, whichever comes first.
If an employer delays, withholds or refuses to pay wages, it violates Ontario’s employment laws, and employees have the right to take action.
While administrative errors may cause payment delays, others, such as financial mismanagement or intentional wage theft, could indicate more serious issues.
• Employer cash flow issues
• Payroll system errors
• Employers intentionally withhold wages to save costs
• Employer misclassifying employees as independent contractors
• Employer refusing to pay overtime or vacation pay
Regardless, employers cannot use financial struggles or mistakes as an excuse to delay or deny payment.
1. Confirm the Payment Issue
Please check your pay stub and confirm whether your wages are missing or incorrect. Also, ensure that you understand your regular pay schedule and that it is correctly documented in your employment agreement.
2. Speak to Your Employer
If your employer fails to pay you, approach them professionally and ask for clarification. Sometimes, delays are due to administrative mistakes, and a simple conversation can resolve the issue.
3. Send a Written Request
If your employer does not provide a clear resolution, send a formal written request via email or letter. Clearly state:
• The amount you are owed
• The pay period in question
• A request for immediate payment
• A deadline for resolution
This creates a paper trail in case further action is needed.
4. File an Employment Standards Claim
If your employer still refuses to pay, you can file a wage complaint with the Ontario Ministry of Labour. The Employment Standards Office can investigate your claim and order the employer to pay the wages owed.
To file a claim, you will need:
• Pay stubs or evidence of unpaid wages
• Employment records (such as contracts or time sheets)
• Any written communication regarding your missing wages
A two-year time limit exists for filing a wage complaint under the ESA.
5. Consider Legal Action
You may need to consult an employment lawyer if your claim is complex or involves significant unpaid wages. Employees can sometimes file a lawsuit for breach of contract or constructive dismissal if wage theft is ongoing.
Employer Penalties for Wage Theft
Ontario employers who fail to pay wages may face severe penalties, including:
• Orders to pay all outstanding wages
• Fines from the Ministry of Labour
• Legal consequences for repeat offences
In severe cases, an employer may even face criminal charges under Canada’s Criminal Code, which prohibits intentional wage theft.
Employees in Ontario have a legal right to be paid fully and on time. If your employer delays or refuses to pay wages, you should immediately document the issue, request payment in writing, and file a complaint if necessary.
If you are dealing with ongoing wage theft, consulting an employment lawyer can help you recover your lost wages and protect your rights.
If your employer has failed to pay you on time, contact Randy Ai - Brampton Employment Lawyers to discuss your legal options.
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